Disruption with PolicyAI API

Resolved·Partial outage

All requests are responding successfully again. PolicyAI is operating normally

Mon, Aug 17, 2026, 10:45 PM

(2 months ago)

Affected components

Aug 17, 2026, 10:37 PM

10:45 PM

API

Updates

Resolved

All requests are responding successfully again. PolicyAI is operating normally

Mon, Aug 17, 2026, 10:45 PM

Identified

We identified the issue and are working on a fix. Multiple models are impacted and customers may experience requests failing.

Mon, Aug 17, 2026, 10:40 PM

Investigating

We detected a high error rate in responses through monitoring. We are currently investigating the root cause

Mon, Aug 17, 2026, 10:37 PM